Responsible Resources, Inc
 

'A Skills and Attitudes Development Company '

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Supervision

As with all of the programs RRI creates and delivers, our Supervision Seminar is custom designed to meet your needs. A typical Fundamentals of Supervision training agenda is below.

Day One

  • Introduction
  • Personal Profile (Behavioral Preference)
  • The Fundamental Five
  • Evaluating your “gaps” as a successful manager and leader
  • Communication focus
  • Learning to Listen assessment
  • Communication skills: verbal
  • Communication skills: non-verbal

Day Two

  • Legal Aspects of Supervision
  • The Big 8 People Related Laws
  • The nature of conflict: values and needs
  • Conflict management and your style
  • How to approach and resolve conflict
  • Progressive discipline/counseling process
  • Effective documentation
  • Handling difficult behaviors while counseling

 

 

 

 

     

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